Alan Graham, chairman of the Ammanford Hard Of Hearing group, had complained that members could obtain batteries for their hearing aids only by travelling to Amman Valley Hospital in Glanaman or Prince Philip Hospital in Llanelli.
“It’s not a good situation when people in other counties can obtain batteries from their own GPs,” he said.
“A lot of people cannot afford the cost to travel to these hospitals.
But having been approached by the Guardian, a Hywel Dda Health spokesperson confirmed users could now have batteries delivered directly to their homes.
“A postal service has been set up so that patients can send an SAE to the audiology department in Prince Philip Hospital when the time for a new battery nears,” she said.
“Supplying batteries by post has a number of advantages and is more flexible for service users.”
Service users or their carers can call 01554 783188 for more information.
Pity this phone number is NOT deaf accessible !!
Welsh/Cymraeg
Roedd Alan Graham, cadeirydd y Rhydaman Trwm eu Clyw O blith grŵp, cwynodd y gallai aelodau gael batris ar gyfer eu cymhorthion clyw yn unig gan deithio i Ysbyty Dyffryn Aman yng Nglanaman neu Ysbyty'r Tywysog Philip yn Llanelli.
"Nid yw'n sefyllfa dda pan fydd pobl mewn siroedd eraill yn cael batris o theirown feddygon teulu," meddai.
"Ni all llawer o bobl fforddio'r gost i deithio i ysbytai hyn.
Ond wedi cael eu cysylltu gan y Guardian, llefarydd Hywel Dda Iechyd gadarnhau gallai defnyddwyr yn awr batris a gyflwynir yn uniongyrchol at eu cartrefi.
"Mae gwasanaeth post wedi cael ei sefydlu fel y gall cleifion anfon amlen i'r adran awdioleg yn Ysbyty Tywysog Philip pan fydd yr amser ar gyfer tynnu tua'r batri newydd," meddai.
"Cyflenwi batris yn y post Mae nifer o fanteision ac yn fwy hyblyg ar gyfer defnyddwyr gwasanaeth."
Gall defnyddwyr gwasanaeth neu eu gofalwyr ffoniwch 01554 783188 am fwy o wybodaeth.
Biti NID yw'r rhif ffôn yw fyddar hygyrch!!